Station mapping, QR launch, and service-flow questions — answered with practical guides.
During pilot rollout, support focuses on menu mapping, routing setup and first live shifts. Try the live demo, browse the resources hub, or contact the team.
The support experience stays practical: published guides for self-serve progress, a public-site assistant for routing, and direct contact when you need venue-specific help.
Support route
For rollout planning, pricing scope, or venue-specific questions that need a human response.
Support route
Use the published playbooks and checklists before a launch, workflow review, or platform walkthrough.
Support route
Review the feature model, prep routing, and rollout support before booking a walkthrough.
Public, practical, and aligned with the current rollout. Each entry points back into pricing, features, and the rollout pages instead of depending on hidden CMS content.
A practical sequence for menu setup, station mapping, walkthroughs, and the first live service.
Start with menu QA, confirm modifier logic, map kitchen and bar stations, then run a short staff walkthrough before the first live service.
Open related pageWhat to test before guests scan: signage, menu states, payment flow, and fallback handling.
Check scan points, test guest order flows on real devices, confirm station routing, and brief staff on what happens when a guest needs help mid-service.
Open related pageHow to review whether kitchen, bar, and coffee views are receiving the right tickets during service.
Track whether each order reaches the expected prep view, watch for manual relays during peak service, and note where modifier logic needs tightening.
Open related pageWhat details help us diagnose rollout, pricing, or service-flow questions quickly.
Include venue type, number of stations, current ordering flow, and the specific point where service is slowing down. That gets you a faster answer.
Open related pageAnything venue-specific should move to contact or demo, but the baseline rollout and product questions should already be covered here.
Servio is a fully cloud-based, all-in-one POS and ordering platform for UK hospitality businesses. It connects staff orders, QR orders, payments, kitchen displays, tables, menus and analytics in one system, helping restaurants, cafés, bars, dessert shops and food trucks run smoother day-to-day operations.
Yes. Servio is a fully cloud-based POS and ordering platform. Venues can access it from supported devices without relying on bulky fixed till hardware or disconnected systems.
Yes. QR ordering is included in the main product setup. Guests scan a code, browse the menu, and place orders from their phone — with no app download required. QR orders flow into the same system as staff and counter orders.
Tell us your venue type, ordering mix, and station layout. We’ll keep the next step practical and avoid vague discovery calls.
