Platform Features

Everything your venue needs in one platform

Servio combines cloud POS, QR ordering, kitchen display, digital menus, and analytics into a single platform designed for UK restaurants, cafes, bars, and food trucks. No hardware lock-in. No disconnected tools.

Cloud POS

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Run all order types — table service, counter, and takeaway — from a single cloud POS that updates in real time. No local server required. Access your system from any connected device.

  • Table and counter order management in one screen
  • Live menu and pricing updates without downtime
  • Role-based staff permissions and shift handovers
  • Cloud access for managers from any device

QR Code Ordering

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Let guests scan, browse, order, and pay from their phone without waiting for staff. QR ordering reduces queue pressure, increases order accuracy, and lifts average order value through consistent upsell prompts.

  • No app required — works in any mobile browser
  • Custom digital menu with photos and modifiers
  • Built-in upsell prompts at item selection
  • Orders flow directly to kitchen display or POS

Kitchen Display System

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Replace paper tickets with a real-time kitchen display that shows every order the moment it is placed. Reduce prep errors, improve handoff timing, and keep service consistent during peak periods.

  • Live order display with priority and timing
  • Separate views for different prep stations
  • Clear order completion and bump actions
  • Integrates with QR ordering and POS

Digital Menus

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Build mobile-optimised menus with photos, allergen information, and structured modifiers. Update items, pricing, and availability instantly without reprinting — changes go live across all order channels immediately.

  • Category and item hierarchy for mobile navigation
  • Modifier and allergen management per item
  • Instant availability toggles for sold-out items
  • Shared menu across QR, counter, and online ordering

Analytics and Reporting

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Track hourly sales, item performance, average transaction value, void rates, and labour-to-revenue ratios from a single dashboard. Make staffing and menu decisions based on actual data, not gut feel.

  • Hourly and daily sales trends by service period
  • Item performance by revenue, margin, and frequency
  • Void and refund pattern tracking
  • Average transaction value by channel

Staff Management

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Manage staff roles, permissions, and shift visibility from the same platform used for orders and reporting. New team members can be onboarded quickly using a simple, consistent interface.

  • Role-based permissions for staff and managers
  • Shift start and end visibility per staff member
  • Simple onboarding flow for new team members
  • Compatible with existing front-of-house workflows

Built for UK hospitality

Every Servio feature is designed around real hospitality workflows — not adapted from retail or generic SaaS. That means faster setup, less training friction, and a platform that fits how your team actually works during service.

Independent venues can start with cloud POS and QR ordering, then add kitchen display and deeper analytics as operations grow. There is no requirement to activate every feature at once.

Start your free trial

Access every Servio feature during your free trial. No hardware required. Set up in minutes and see the full platform before committing.