Resources · Kitchen Display · UK
Kitchen tickets connected to your till and QR orders.
Use a compatible screen to read kitchen tickets, selected modifiers and preparation status. Single-station KDS is included from Starter; Growth or the Starter routing add-on supports separate prep stations. Read restaurant POS systems, 2026 restaurant POS comparison.
What the kitchen display does
Live order flow
Counter and QR tickets reach the connected kitchen queue with the selected items and modifiers. Check ticket status and connectivity if an order is missing.
Station routing
Single-station kitchen display is included on every plan. Multi-station routing is included on Growth and Enterprise, or available on Starter for £35/month. Use compatible screens and assign menu items to the stations that prepare them; hardware costs remain separate.
Status back to the floor
Update preparation status on the kitchen display so the team can see progress through the connected order workflow. Tickets are flagged late at 10 minutes and critical at 15 by default; set each screen’s thresholds in Kitchen settings > Sound & alerts.
Printing when you want it
Receipt and kitchen printing can run alongside the display. Check printer compatibility and test both the ticket and screen before relying on them in service.
Use a compatible screen
Open the kitchen display on a compatible browser and register or authorise the device as required. Check readability, power, mounting and network coverage in the prep area.
Included single-station KDS
Every plan includes one kitchen station, so a single prep area can move from paper tickets to a screen without an add-on. Open it on a compatible screen you already own.
Why kitchens switch from paper tickets
A connected display keeps selected modifiers and order notes with the ticket and gives the kitchen one place to review progress. It can reduce repeated transcription; accuracy still depends on menu setup, staff and the service workflow. Read reducing order handoffs, designing a station routing map that works, till, QR ordering, every plan.
One station, or separate prep queues.
Many cafés and takeaways start with one station that shows every ticket. If the grill, bar or dessert counter needs its own queue, assign menu items to separate stations. That needs multi-station routing, included on Growth and Enterprise or added to Starter.
Paper, then both, then screens
Keep the printing workflow available while the team learns the screen. If a ticket is missing, confirm the order exists, check connectivity and station routing, then follow the support guide before resending it. Read Orders are not reaching the kitchen, designing a routing map.
What it does not do
The display shows order information and preparation status. It does not decide food timing or replace the pass. Live ticket updates require a connection; plan a recovery workflow and check platform status if service is interrupted.
Cost and how you start
Starter is £89/month with a single kitchen station, Growth £219 with multi-station routing and Enterprise from £449. Screens are separate: use a tablet or screen you already own. Choose the relevant trial or pilot, then prepare and test the menu and stations before service. Read prepare your first service, restaurant POS page.
Allergens on the ticket and a spare screen
Review allergen information and selected modifiers on the ticket, and brief the pass on any change. Test a replacement authorised screen before a busy shift; unsynchronised work and local device data need separate recovery checks.
The pass, prep stations and screens
Start with the prep areas and people who need different views. Multi-station routing on Growth, Enterprise or the Starter add-on can separate those queues. Configure and test the item-to-station mapping rather than adding screens without an owner.
Training week without a second vendor
Test representative POS and QR orders while printing remains available. Confirm modifiers, station assignment and status updates. If one view is missing a ticket, inspect the order and connection before creating a duplicate. Read Orders are not reaching the kitchen, till, QR ordering.
What still needs a person
The kitchen team owns timing and handoff. Growth supports manually entered delivery orders; direct marketplace feeds are not live first-party integrations. Test any specialist service workflow you depend on before the first shift.
Till tickets and QR tickets are the same object
POS and QR orders use the connected kitchen workflow, carrying the selected menu choices with the ticket. Single-station KDS is included on every plan; routing and the physical screens have separate requirements.
How a venue actually mounts it
Use a tablet or screen on a wall or stand bracket within reach of the pass, on mains power, with the screen kept awake and good Wi-Fi at that spot. Open the kitchen display, choose the station under Show tickets for in Kitchen settings, and run a test order before service.
What the board will not invent
The kitchen display does not certify ingredients or infer food timing. Direct marketplace feeds are not live first-party integrations. Use verified menu information, a clear pass workflow and a tested recovery plan.
Common questions
What is a kitchen display system (KDS)?
A kitchen display system shows order tickets and preparation status on a screen. Servio connects POS and QR tickets with the selected modifiers and notes, so the kitchen works from the same order information as the floor.
How much does a kitchen display system cost in the UK?
A single-station kitchen display is included on every Servio plan, from Starter at £89/month. Multi-station routing is included on Growth (£219/month) and Enterprise, or £35/month on Starter. Screens are separate: use compatible devices you already own.
Does a KDS need special hardware?
Use a compatible screen and browser, with adequate power, mounting and connectivity. Check the device access and printer requirements, then test a representative kitchen ticket before service.
Can orders route to different kitchen stations?
Yes. Assign menu items to stations such as the grill, bar or dessert counter, and each ticket goes to the station that prepares it. Multi-station routing is included on Growth and Enterprise, or £35/month on Starter.
Is the kitchen display included on Starter?
Yes. Starter includes one kitchen station. Separate stations for different prep areas need the £35/month multi-station add-on, which is included on Growth and Enterprise.
What if tickets hit the till but not the kitchen?
Confirm the order exists, then open Kitchen settings: check Show tickets for is the right station, use Live updates to reconnect if the screen is offline, then Refresh tickets. Use an authorised alternative screen or your tested print workflow while investigating, and check for an existing ticket before resending the order.
Do till tickets and QR tickets look the same on the board?
Till and QR orders share the connected order workflow and kitchen queue. The ticket carries the selected items, modifiers and relevant order details; verify your configuration with examples from both channels.
How many kitchen screens can I run?
Servio does not charge a separate KDS fee for each device. Starter includes one station; multiple station views require Growth, Enterprise or the routing add-on. Screens must be compatible, correctly authorised and assigned to the people who need them.