Security built for hospitality operations, not repurposed from general SaaS.
Servio is built with practical security foundations: secure payment handling through Stripe, scoped access, and honest public claims about what is in place today.
Data and payments summary
Servio processes venue and order data to run the platform. Card payments are handled by Stripe when enabled — Servio does not store full card numbers. Access is scoped by venue and staff role. We do not claim formal security certifications on this page; ask us directly if you need detail for procurement.
The security layer is operational and practical, not dressed up with unsupported badges.
This page intentionally avoids exaggerated language. It describes the current security posture and where the public claims boundary sits.
Current posture
Payments via Stripe
Card payments are handled through Stripe so full card details stay outside the Servio platform boundary.
Current posture
Role-scoped access
Access patterns are built around venue and staff scope so teams only see the data they need for their role.
Current posture
Practical transparency
We describe real controls and current limitations transparently — no unwarranted claims.
Current posture
Operational resilience
Built for live-service reliability with routine monitoring and security checks baked into delivery.
What we can say right now.
Real controls, real payment handling, and real current limitations — described clearly for every venue.
- TLS protects data in transit across the platform and all customer-facing surfaces.
- Venue and staff access is designed around scoped access rather than broad shared visibility.
- Dependencies and delivery workflows are reviewed continuously during development.
- Formal certifications are not yet claimed — the current posture is described transparently for every venue.
Current posture
We are not claiming what is not yet completed.
Servio does not publicly claim independent audits, penetration testing, or formal uptime SLAs that have not yet been completed. For specific assurances, contact the team and we will share the current state directly.
Talk through your venue's security expectations with the team.
If you need to understand payment scope, rollout boundaries, or what can be shared during the current rollout, contact Servio directly.